Shelby serves as the administrative assistant for our property management team, helping daily operations run smoothly and efficiently. She coordinates maintenance requests with accuracy and a sense of urgency, making sure residents feel supported and heard. Often the first friendly voice people encounter, Shelby handles calls and tenant relations with professionalism and genuine care. She also contributes to our marketing efforts and keeps contract coordination organized and on track. Her reliability and positive energy make her an essential part of our team and a key piece of our continued success.